Privacy Policy

1. Who we are

We are The Great Wolf Construction LTD. If you have any questions about this policy or your data, please contact us at info@thegreatwolf.co.uk or 020 8412 0162.

2. Information we collect

We may collect the following information when you use our forms or services:

• Contact details, such as your name, phone number, and email address.
• Project-related details you choose to share with us.
• Appointment preferences and communication history.
• Basic technical data required for website operations, such as browser and access logs.

Please do not submit unnecessary sensitive personal data (for example government ID numbers, health details, or payment card details) through website forms.

3. How we use your information

We process data only for legitimate business purposes, including to:

• Respond to enquiries and provide requested consultations.
• Assess project requirements and prepare proposals.
• Manage appointments and service communications.
• Operate, secure, and improve our website and internal workflows.
• Comply with legal, accounting, and regulatory obligations.

4. Data sharing and disclosure

We do not sell, rent, or trade your personal information. We do not share your personal data with third parties for marketing purposes.

Limited disclosures may occur only where necessary to deliver our services or comply with legal obligations, such as trusted service providers operating under confidentiality and security requirements.

5. Sensitive data commitment

We do not intentionally collect or store sensitive personal data on our servers. Information we do store is limited to what is necessary to run enquiries, appointments, and project communication.

The data we retain is protected using access controls and secure storage practices, and is not shared outside our legitimate service operations.

6. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. While no system is completely risk-free, we maintain safeguards designed to keep data secure.

7. Data retention

We keep personal data only for as long as needed for the purposes outlined in this policy, including legal, operational, and record-keeping requirements. When data is no longer needed, it is deleted or anonymised where reasonably possible.

8. Your rights

Subject to applicable law, you may have rights to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of personal data in certain circumstances.
• Object to or restrict some forms of processing.
• Request information about how your data is handled.

To make a request, contact us at info@thegreatwolf.co.uk.

9. Cookies and website analytics

Our website may use essential cookies and privacy-conscious analytics to understand site usage and improve performance. We do not use your personal data for intrusive behavioural advertising.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with an updated revision date.